Quality audit is a comprehensive process of analysing and evaluating all industrial, commercial and administrative related activities by a team of experts, based on the request of the officials of the departments responsible for them, to ensure that they meet a defined purpose or requirement.
Quality audit is a systematic process of examining and recording any product, process, operation, and facility based on defined rules, values, and established standards, with the aim of reporting compliance and non-compliance to the appropriate authorities.
Quality audit is an important process that identifies the true values of the overall quality of any asset, facility, activity, product, process and its durability and performance, in order to meet customer demand and complete satisfaction in every aspect.
Generally, quality audit is carried out in three ways, which are first-party audit (which is an internal audit carried out by the company to evaluate themselves in every aspect), second-party audit (which is an audit carried out by the customer or company at the supplier’s end) and third-party audit (which is an external audit carried out by anyone to obtain certificates for quality according to standards).
Some procedures that are generally followed when conducting a quality audit process are: inspecting, observing, recording, comparing, evaluating, confirming, reporting, modifying, documenting, presenting, and following up. The number of procedures for quality auditing varies depending on the type of departments, operations, products, process, and scope.
In every industrial operation, quality audits at appropriate intervals play a vital role in maintaining and improving process quality, product quality, productivity and vendor performance, reducing inventory cost, production cost, maintenance cost, and increasing the utilization of plant, machinery and facilities.
In line with business operations, quality audit works best to avoid all kinds of confusion, conflicts and disruptions in all types of paperwork from procurement to sales, communication and transaction and post-sales follow-up. As the business system is audited frequently, it also ensures customer satisfaction.
Quality audit plays a very important role in all administrative activities, from receiving complaints to resolving them. Similarly, frequent quality audit in every administrative activity helps in making the flow order and the way of doing things from start to finish more clear, smooth, simple and fast.
ISO 9001 (Quality Management) is the most popular and foundational standard that applies to any organization. Quality Management (QM) is the process of conducting quality audits, quality control (QC) and quality assurance (QA) in industries, businesses and administrations. The best certification bodies for quality assurance (QA) and management systems (QMS) include globally recognized organizations such as Bureau Veritas, DNV, TUV and SGS, which certify against standards such as ISO 9001.
VEL CONSULTANCY and VEL CONSULTANCY team proudly announce that we have been successfully conducting work studies for the past two decades, following the proper procedure for various industrial activities, business activities and administrative activities. We want to be a part of the success of every client from any part of the world. We look forward to providing you with better service opportunities.